Steve co-presented with one of his clients Mike Gibney at the Association for Business Psychology (ABP) Annual Conference. They considered change in the NHS and described an evidence based approach to change and they explained why the complexity of the NHS adds extra challenges for making changes stick. They asked why after 65 years of the NHS and 23 major change initiatives there has been no significant change. Their conclusions challenged the wisdom of attempting to make significant change while senior stakeholders, including government, place conflicting expectations on those who are meant to make the changes work.
Steve would be very happy to talk to you about this experience, so do contact him to find out more.